Shipping policy


International Orders

SHIPPING COUNTRIES

We are currently shipping to the following countries.
*Please note that we are temporarily shipping via YAMATO TRANSPORT due to the service stop and delay of EMS.
YAMATO TRANSPORT is one of the major shipping company in JAPAN. There are no change in the shipping fee.
(Mar. 9, 2022)

・EU countries
🇪🇺
・Norway🇳🇴
・South Korea🇰🇷
・United States🇺🇸

*Due to temporarily stop in acceptance of EMS, we CANNOT ship to following EU countries.

・Greece
・Malta
・Romania
・Slovakia

*For other countries, please contact us!

Countries where delivery is NOT available.

・Australia
・United Kingdom

We are unable to deliver for now, as we do not have the means to pay or issue VAT or GST numbers.

SHIPPING FEES

Shipping fees are calculated according to the total weight of the shipping box.
*All prices are exclusive of tax.

EU🇪🇺, Norway🇳🇴, US🇺🇸

~ 1.0kg       JPY 3,200
1.1 ~ 2.0kg    JPY 5,200
2.1 ~ 3.0kg    JPY 7,000
3.1 ~ 4.0kg    JPY 9,000
4.1kg ~          JPY 12,000

South Korea🇰🇷

~ 1.0kg          JPY 1,500
1.1 ~ 2.0kg    JPY 3,300
2.1 ~ 3.0kg    JPY 4,300
3.1 ~ 4.0kg    JPY 5,300
4.1kg ~          JPY 6,300

・Orders for only postcards are flat rate JPY 500.
・Please check the fee at the checkout page. After entering your shipping address, the shipping cost will be displayed.
・All items will be shipped by EMS. Please note that you cannot specify the delivery company.

SHIPPING LEAD TIME

・We will ship your order within 3 working days after we confirm your order. If it is urgent, please contact us via contact form or Instagram DM before order.
・We are unable to ship on Saturdays, Sundays, Japanese National holidays, New Year holidays, and Summer holidays. Thank you for your understanding.

・We will notify you on our website or Instagram when we are unable to ship due to long holidays or some other reasons.

TAX AND DUTIES FOR INTERNATIONAL ORDERS

・Please note, all international packages may be subject to taxes, duties and custom fee upon delivery in your territory. Shipping quotes exclude these costs. For details, please contact the customs office in your receiving country.


・Any import taxes, duties, or fees that may be incurred are the responsibility of customers. We cannot assist with the payment of these fees or provide any discounts or refunds in relation to these fees.
・As of July 1st, 2021, EU citizen customers are required to pay VAT on all purchases up to €150. Customers will be charged upon delivery of the goods by the carrier as we do not collect VAT and duties.

PACKING

・We mainly use reused newspaper or cushioning material for normal packing. Thank you for your understanding.

・We offer free gift wrapping service! Please see here for details.

 

If you have any questions, please contact us via the contact form or email.
info[at]orift-store.com
*Convert [at] to @ sign.


Orders Within Japan

SHIPPING FEE

・Flat rate JPY 750 (tax included) per order.
・Free shipping on purchases of JPY 22,000 or more (tax included)
・All items will be delivered by Japan Post. Please note that you cannot specify the shipping company.

・The tracking number will be notified in the shipping notification email. You can specify the delivery date and time on the Japan Post website.
・Orders for only postcards are free. Please note that orders for postcards only will be sent by regular mail and cannot be tracked.

SHIPPING LEAD TIME

・We will ship your order within 3 working days after we confirm your order. If it is urgent, please contact us via contact form or Instagram DM before order.
・We are unable to ship on Saturdays, Sundays, Japanese National holidays, New Year holidays, and Summer holidays. Thank you for your understanding.

・We will notify you on our website or Instagram when we are unable to ship due to long holidays or some other reasons.

PACKING

・We may use reused newspaper or cushioning material for packing. Thank you for your understanding in advance.
・We offer free gift wrapping service! Please see here for details.

 

If you have any questions, please contact us via contact form or email.
info[at]orift-store.com
*Convert [at] to @ sign.