Legal notice


SELLER

ORIFT


REPRESENTATIVE DIRECTOR

Akane Fukushima


LOCATION


EMAIL ADDRESS

info[at]orift-store.com
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SALES PRICE

・Consumption tax will be charged for orders in Japan.

・Final price will be displayed at the checkout page after you enter the shipping country. International orders are NOT subject to Japanese consumption tax.

・Please note that prices are subject to change without notice.


SHIPPING FEES

Following shipping fees are charged for the delivery of items.

-International Orders-
・All international shipping fees are calculated by weight of the package and the rate starts from JPY 3,200.

・Orders for only postcards are flat rate JPY 500.
・Please check the fee at the checkout page. After entering your shipping address, the shipping cost will be displayed.

・All items will be shipped by EMS. Please note that you cannot specify the delivery company.
*Please note that we are temporarily shipping via YAMATO TRANSPORT due to the service stop and delay of EMS.
There are no changes in the shipping fee. (Mar. 9, 2022)

-Orders Within Japan-
・Flat rate JPY 750 (tax included) per order.

・Free shipping on purchases of JPY 22,000 or more (tax included)
・Orders for only postcards are free.
・All items will be delivered by Japan Post. Please note that you cannot specify the shipping company.



SHIPPING LEAD TIME

・We will ship your order within 3 working days after we confirm your order.
・We are unable to ship on Saturdays, Sundays, Japanese National holidays, New Year holidays, and Summer holidays. Thank you for your understanding.

・We will notify you on our website or Instagram when we are unable to ship due to long holidays or some other reasons.


PAYMENT METHODS

We accept the following payment methods.
・Credit card (VISA, MASTER, JCB, AMERICAN EXPRESS)
・Apple Pay
・Google Pay
・Shop Pay 

・PayPay (Only in Japan)

・LINE Pay (Only in Japan)


*We do not accept bank transfer, convenience store payment, or cash on delivery.


PAYMENT PERIOD 


At the time of product purchase.


EXPIRATION DATE OF APPLICATION 


If we are unable to confirm payment within 7 days, the order will be cancelled.


RETURNS・REFUND

・We do not accept returns, exchanges, or refunds, except defective products.
・Please contact us within 7 days if the product is defected, damaged or delivered in error. We will send a replacement product immediately.
・If the item is out of stock, we will contact you, then cancel the order and refund the product price and shipping fee.
・We do not accept returns without contact in advance.
・Please note that there might be small scratches and stains on the items, due to the nature of the items.
・If you have any questions about the condition of the item, please feel free to contact us before order.


CANCELLATION


・We do not accept cancellations for the customer's personal reasons after the order has been placed.

・We do not accept cancellations due to a customer's inability or unwillingness to pay import fees, taxes, or duties.

・If payment is not completed for within 7 days, the order be cancelled.


TAX AND DUTIES FOR INTERNATIONAL ORDERS

・Please note, all international packages may be subject to taxes, duties and custom fee upon delivery in your territory. Shipping quotes exclude these costs. For details, please contact the customs office in your receiving country.


・Any import taxes, duties, or fees that may be incurred are the responsibility of customers. We cannot assist with the payment of these fees or provide any discounts or refunds in relation to these fees.
・As of July 1st, 2021, EU citizen customers are required to pay VAT on all purchases up to €150. Customers will be charged upon delivery of the goods by the carrier as we do not collect VAT and duties.



WEBSITE URL

orift-store.com


PHONE NUMBER

050-6880-0143

*We do not accept inquiries by phone. Please contact us using the contact form or at the email address below.
info[at]orift-store.com
*Convert [at] to @ sign.